How long does it take for my order to arrive?
We prepare your order within 24 hours, and the usual delivery time is 10 to 15 calendar days. Each garment is individually prepared and inspected before being sent to you, to ensure it arrives in perfect condition.
How much does shipping cost?
Shipping is free on all orders, with no minimum purchase.
How do I track my order?
As soon as your order is shipped to your address, you will receive an email with tracking information. You can also check it from your account or using the "Track with Shop" button on your confirmation.
How do I choose the right size?
Our garments may fit a bit tighter than usual, so we recommend checking the size guide with the measurements of each garment before purchasing. If you are between two sizes, choose the larger one. If you have any doubts, please write to us and we will help you.
Can I return or exchange a garment?
Yes. You have 14 calendar days from when you receive the order to return it, provided the garment is unworn, with its tags, and in its original packaging. Return shipping costs are at the customer's expense, except in case of a defective item or error. Consult our Return Policy for details.
What payment methods do you accept?
We accept credit and debit cards, Apple Pay, Google Pay, and Shop Pay, through secure payment gateways. All prices are shown in euros (€) with taxes included.
Is my purchase secure?
Absolutely. All transactions are encrypted and processed through secure payment gateways. We never store your card details.
How do I contact you?
Write to us at contacto@vezza.es or from our Contact page. We will reply as soon as possible.